enable synchronization

[developpeurSTS]

Good evening dear all,

I have difficulties with setting the synchronization on the odoo mobile application.
By doing this,
Settings> Sync Settings> Odoo> user [Odoo8],
I get an empty list.
It is then impossible to eneable the synchronization of the models of the list.

Someone would have a solution to offer me?
Thank you

[ikerfah]

Hello, Did you add the services to your manifest ? ( you need to two tags , provider and service) , did you ?

[developpeurSTS]

Yes, everything is there.
When I run it on an emulator (android 4.4.2), I see that synchronization models appear normally.
But when I run it on a phone with the same characteristics as the emulator, I do not get anything.
I tried with 3 different phones with android versions (4.4.2, 7.0), same result.
Thank you

[ikerfah]

Can you post a screenshot for your manifest ? I want to see how did your wrote the provider and service

[developpeurSTS]

that's the screenshot when the application is running on the emulator.
As you can see, I have the option to check / uncheck.

that's the screenshot when the application runs on my phone (Tecno Camon CM, android 7.0).
As you can see, I have nothing.

Files.zip

There you have the files that you asked me (provider, service, manifest).

[ikerfah]

This can be a issue from your device , you can find sync adapter for other apps ? if your can't, can you please go to "Settings > Apps ... Show System" you should see "Calendar Storage" and must not be disabled.
and then enable it.

[developpeurSTS]

[developpeurSTS]

I just checked, it's activated, and all seems normal.

[ikerfah]

Right, Can you please add 'syncable' attribute to your provider and set it to true ?
android:syncable="true"

[developpeurSTS]

Sorry, I can not find the 'syncable' attribute anywhere. Can you guide me further?

[ikerfah]

inside your provider ,
<provider android:name="com.odoo.addons.customers.providers.CustomersSyncProvider" android:authorities="${applicationId}.core.provider.content.sync.res_partner" android:label="@string/sync_label_customers" android:syncable="true" android:multiprocess="true" />

[developpeurSTS]

Sorry nothing has changed.