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Maintaining biometrics #1955

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nollinvoyd opened this issue Dec 7, 2024 · 2 comments
Open

Maintaining biometrics #1955

nollinvoyd opened this issue Dec 7, 2024 · 2 comments
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@nollinvoyd
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Although I have biometrics enabled, about 50% of the time I am shown that biometrics are not "available", so I must login manually, after which the biometrics prompt appears, and accepts my print.

How can I prevent this? What am I doing wrong?

@nollinvoyd nollinvoyd changed the title Maintain biometrics Maintaining biometrics Dec 7, 2024
@J-Jamet
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J-Jamet commented Dec 8, 2024

I imagine that your database URI is linked to a Cloud. This can happen if the URI isn't delivered from the start because the file provider of the cloud application doesn't provide it instantly.

@nollinvoyd
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I use Onedrive. Do you have a more reliable cloud device you prefer?

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