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Hello, if the setting is set and does not work for detections you will need to contact TPLink as there is nothing to fix on integration side. |
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If I disable the integration and leave it only with the tapo application, the detection works perfectly, that's the strange thing |
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To test, I have set a light and sound alarm, only activating the person detection. If a person is detected, the alarm sounds, but the integration does not show the person detection in the log, however, the camera detects well because the alarm goes off. |
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Hello.
I just added this camera to the integration, the motion, animal, etc. modes work for me, but the person detection mode doesn't work for me, do you know how to fix it? I put it in high, low, medium mode... it doesn't matter, none of them detect it and in the official tapo app I see the activation of the option.
The thing is that from the tapo app it doesn't detect it either, I don't know if it's because of a firmware error when resetting the camera, but if I give it access to the internet it works but it stops working with the integration, any ideas?
Sorry for my English, it's with google translate
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