HDT crashes constantly - OOM

[hrosental]

Expected Behavior

HDT works without issue

Actual Behavior

HDT crashes everytime after starting a new game. It takes about 5 to 6 rounds and the game crashes with a OOM. See crash report folder for stack

Steps to reproduce behavior

Just start HDT and a new game. Issue happens all the time on my system, windows 11 10.0.22631 x-64 on a surface laptop 6. 32GB of ram, Intel arc graphics, 128 MB with 16GB shared

Log/Screenshots

Crash Reports.zip

Example:
########## 7/10/2024 5:37:43 PM ##########
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
Logfile: C:\Users\helior\AppData\Roaming\HearthstoneDeckTracker\Logs\hdt_log.txt

[beheh]

Hey there! Thanks for the report. Could you please also send us your HDT log folder (found in C:\Users\<username>\AppData\Roaming\HearthstoneDeckTracker\Logs)? Also, which game type were you playing?

[hrosental]

Logs.zip

File attached. Just got the latest update and issue still happening. Game is Heartstone, and I don't play anything else, so I can't tell if issue is game specific.

[hrosental]

I have captured a couple of crash dumps of the process, but can't upload as the file size exceeds the allowed 25MB. I also can't debug them as I don't have symbols for the executable and libraries. Let me know if you are interested on them and if yes, how I should send them to you.

[hrosental]

This has been outstanding for a good time. I've just installed 1.31.0 and issue still persists.

[kriki200]

You could put them on to mega and just share the link.

[eljke]

I confirm the problem of constantly crashing. Also attached the log.
It seems that it can only be reproduced on Intel Arc graphics.
Game type doesn't matter (Hearthstone, Battlegrounds, Tavern Brawl, etc.).
hdt_log.txt

[Solomon-zhao]

Crash report 28102024-1746.txt
I confirmed the problem also, plz help and let us know how to deal with it.

[LineWolff]

I had some luck with setting vsync=0 in the ini file. Can't guarantee it was the single one thing, since I tried some different stuff, but I'm pretty sure this was the culprit. Intel Arc onboard + Nvidia 4070 (laptop).

[eljke]

I had some luck with setting vsync=0 in the ini file. Can't guarantee it was the single one thing, since I tried some different stuff, but I'm pretty sure this was the culprit. Intel Arc onboard + Nvidia 4070 (laptop).

Excuse me, could you please tell us where is this ini file located?

[LineWolff]

Excuse me, could you please tell us where is this ini file located?

"C:\Users\USER\AppData\Local\Blizzard\Hearthstone\options.txt"

[Winnerstedt]

I am also experiencing this issue, I would love some assistance!