How to clear trial email?

[ba32107]

Hi! My context is the following: I am just exploring ExtPay and I tried the "free trial" option with my developer email address. It worked great, next, I wanted to test if I can do another trial after reinstall. As expected, I wasn't able to, since ExtPay knows this email has already been used.

But - how do I reset this? There is no button to delete a free trial address on the portal. I will want to test this free trial flow a couple of times during development, and I don't really want to create different email addresses for this purpose. Can I delete a free trial email somehow?

[Glench]

I just fixed this so that devs using their dev email in dev mode extensions can have unlimited free trials.

[ba32107]

FWIW, now I can indeed try the free trial workflow over and over again, but now I'm not able to test the "real" trial workflow. As in, ExtPay never prevents me from signing up multiple times. I almost filed a bug report now because I thought something wasn't working properly :)

A proper developer dashboard would be really really useful where I can track the test users and set their status, reset them, delete them, etc both for free trials and for the subscriptions.

[vinodkumarh]

In a similar boat. I think I can start the trial after providing my email and refreshing browser (still trying to figure this out).
But not sure if the clock started ticking for trial in test mode. Some way to check that like dev dashboard or something even simpler would be great

[Glench]

If you view the changelog on the homepage, you can see that we now let users who have already started a trial "log in" to an existing trial instead of disallowing them completely. They can do this an unlimited amount of times, but their trialStartedAt datetime will always remain the same.

We made this change because it was very confusing for users who had already signed up for a trial, uninstalled the extension, reinstalled, then tried to "log in" (ie resume their existing trial) and received a message that their email had already been used and that they couldn't log in. Since making this change we've received absolutely no complaints whatsoever from users, so we view that as a success! We'll update the docs to explain this a little so it's less confusing.

In development mode, just continue to use your dev email. This is how you test the "real" way of logging in. You can see all trial users in your extension's trial dashboard, shown below:

[ba32107]

They can do this an unlimited amount of times, but their trialStartedAt datetime will always remain the same.

Just to confirm, this is not true for my developer email, correct? Because I tried this, and any time I signed up for a trial with my dev email, trialStartedAt always reset to the latest value.

[Glench]

Exactly. I know it's a bit confusing, but I think it's the best flow that allows devs to test unlimited new trials while in development. If you want to test the trial login function, you can just use a different email. We've updated the README in the next version of ExtPay to make this more explicit.