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error: sorry something went wrong during download photoshopCC-V19.1.6-2018x64.tgz #175

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paranjay-patel opened this issue Jun 17, 2022 · 10 comments · May be fixed by #185
Open

error: sorry something went wrong during download photoshopCC-V19.1.6-2018x64.tgz #175

paranjay-patel opened this issue Jun 17, 2022 · 10 comments · May be fixed by #185
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installer script bug Something isn't working

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@paranjay-patel
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Describe the bug
it shows error : something went wrong during download photoshopCC-V19.1.6-2018x64.tgz

linux Distribution (please complete the following information):

  • Distro: zorin os 16

  • Desktop Environment: xfce

  • gpu: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)

  • display server: [e.g. X11,Wayland]

Additional context
I am totally new to linux
try to install 4 times , still get the same problem

-here are some content of terminal
curl: (18) transfer closed with 1016264403 bytes remaining to read
md5 is not match
downloading photoshopCC-V19.1.6-2018x64.tgz ...
using curl to download photoshopCC-V19.1.6-2018x64.tgz

curl: (18) transfer closed with 932213501 bytes remaining to read
error: sorry something went wrong during download photoshopCC-V19.1.6-2018x64.tgz

Screenshots
Screenshot_2022-06-17_14-37-42

@paranjay-patel paranjay-patel added the installer script bug Something isn't working label Jun 17, 2022
@markiemm
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markiemm commented Jun 17, 2022

This is a server issue, the server times out every 200mb roughly. (Not sure why). Best way to fix this issue is by downloading the Photoshop file straight from the server using your browser. Modern browsers come with a feature that allows you to resume a failed download.

This is the file that the installer is trying to download, download this in your browser https://victor.poshtiban.io/p/gictor/photoshopCC/photoshopCC-V19.1.6-2018x64.tgz

When you have downloaded the file, check the md5sum of the file (It should be b63f6ed690343ee12b6195424f94c33f) and then place the file into $HOME/.cache/photoshopCCV19 (e.g /home/YOUR ACCOUNT USERNAME/.cache/photoshopCCV19)

Once you have done that, re-run the installer and the installer should detect the downloaded file and continue the process

@denielton
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Using firedm to download file took me about 30 seconds, no errors.

@piyushjohri
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This is a server issue, the server times out every 200mb roughly. (Not sure why). Best way to fix this issue is by downloading the Photoshop file straight from the server using your browser. Modern browsers come with a feature that allows you to resume a failed download.

This is the file that the installer is trying to download, download this in your browser https://victor.poshtiban.io/p/gictor/photoshopCC/photoshopCC-V19.1.6-2018x64.tgz

When you have downloaded the file, check the md5sum of the file (It should be b63f6ed690343ee12b6195424f94c33f) and then place the file into $HOME/.cache/photoshopCCV19 (e.g /home/YOUR ACCOUNT USERNAME/.cache/photoshopCCV19)

Once you have done that, re-run the installer and the installer should detect the downloaded file and continue the process

Thanks. It helped me and photoshop has been installed in my system. I think it's okay to have different md5sum # ? because it is different in my case even with your link.

@MochaMods
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This is a server issue, the server times out every 200mb roughly. (Not sure why). Best way to fix this issue is by downloading the Photoshop file straight from the server using your browser. Modern browsers come with a feature that allows you to resume a failed download.

This is the file that the installer is trying to download, download this in your browser https://victor.poshtiban.io/p/gictor/photoshopCC/photoshopCC-V19.1.6-2018x64.tgz

When you have downloaded the file, check the md5sum of the file (It should be b63f6ed690343ee12b6195424f94c33f) and then place the file into $HOME/.cache/photoshopCCV19 (e.g /home/YOUR ACCOUNT USERNAME/.cache/photoshopCCV19)

Once you have done that, re-run the installer and the installer should detect the downloaded file and continue the process

Unsure of if it is just my internet but after 500mb speeds slow to double digit KBs and fail every minute or two. Could be worth looking into, Thanks!

@winnaingsoe
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This is a server issue, the server times out every 200mb roughly. (Not sure why). Best way to fix this issue is by downloading the Photoshop file straight from the server using your browser. Modern browsers come with a feature that allows you to resume a failed download.

This is the file that the installer is trying to download, download this in your browser https://victor.poshtiban.io/p/gictor/photoshopCC/photoshopCC-V19.1.6-2018x64.tgz

When you have downloaded the file, check the md5sum of the file (It should be b63f6ed690343ee12b6195424f94c33f) and then place the file into $HOME/.cache/photoshopCCV19 (e.g /home/YOUR ACCOUNT USERNAME/.cache/photoshopCCV19)

Once you have done that, re-run the installer and the installer should detect the downloaded file and continue the process

Thanks you! It's Work for me.

@neemiaslryu
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solved by editing in /scripts/sharedFuncs.sh

removing

"curlpkg=$(package_installed curl "summary") "

and

elif [ "$curlpkg" == "true" ];then
show_message "using curl to download $4"
curl $3 -o $1

always respecting the indentation of the condition logic

this way the download comes out via wget

only then did the installation complete

@msthzn
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msthzn commented Mar 14, 2023

thank you but i think i missed because download link is broken i can not download

@msthzn
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msthzn commented Mar 21, 2023

solved by editing in /scripts/sharedFuncs.sh

removing

"curlpkg=$(package_installed curl "summary") "

and

elif [ "$curlpkg" == "true" ];then show_message "using curl to download $4" curl $3 -o $1

always respecting the indentation of the condition logic

this way the download comes out via wget

only then did the installation complete

this one works for me thx

@msthzn
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msthzn commented Mar 21, 2023

i fixed download part as provided below but had an error

Failed to execute child process “dbus-launch” (No such file or directory)
photoshopCC-V19.1.6-2018x64.tgz detected
extract photoshop...
install photoshop...
Please don't change default Destination Folder
error: sorry something went wrong during photoshop installation

@phpete1
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phpete1 commented Apr 7, 2024

i fixed download part as provided below but had an error

Failed to execute child process “dbus-launch” (No such file or directory)
photoshopCC-V19.1.6-2018x64.tgz detected
extract photoshop...
install photoshop...
Please don't change default Destination Folder
error: sorry something went wrong during photoshop installation

Try install dbus first.

sudo apt-get install dbus-x11

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9 participants