Duplicate Policy Expense Chats on a Migrated Policy

[m-natarajan]

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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @mountiny
Slack conversation (hyperlinked to channel name): migrate

Action Performed:

1. Log into the newdot
2. Navigate to the migrated policy
3. Observe multiple expense chats listed under this policy

Expected Result:

Users should see only one policy expense chat for the migrated policy

Actual Result:

Multiple policy expense chats appear for the same

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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[melvin-bot]

Triggered auto assignment to @michaelkwardrop (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[mountiny]

This might not be necesarilly related to migration but might be related to some bugs in the change policy command back then. Lets see if I will run into a fresh case

[flaviadefaria]

I'll put this as high for now until we confirm if this was more of an edge case or not.

[mountiny]

Oh I think that I see the pattern, they all have this change policy from EXFY Finance on April 17th 2024

This is when I was moving from a UK entity to contracting, and Jenna had to move me across the policies in the domain. So I guess it somehow took expenses from the other testing workspaces and put it onto the main one Jenna added me on but somehow created multiple workspace chats 😢

[michaelkwardrop]

@mountiny should I try reproducing? What steps do I need to take to create a migrated policy/ workspace?

[mountiny]

I dont think this will be easy to reproduce, the migrated policies are quite unique now and i feel like this is all combination of our accounts being on domain control which probably brings in more edge cases.

@NikkiWines @greg-schroeder you have recently been moved between the policies i assume. Can you find multiple workspace chats in your account for the new UK or previous US policy maybe?

[NikkiWines]

I can't reproduce that bug, sorry :(

[mountiny]

No problem. This was a long time ago so if you have been moved across the policies without issues i would consider it as good to close personally.

[greg-schroeder]

I also tried and couldn't repro as outlined here, sorry @mountiny :/

[michaelkwardrop]

@mountiny should we close out or add the retest weekly label?

[mountiny]

I think we can close this and see if anyone can run into this again.

I am quite confident this was caused by the change of entities as it aligns too well not to be true. Since Nikki and Greg just went through the same changes and they do not see multiple workspaces, i think we can close and assume this was fixed in this flow