The following property is either invalid or missing: streamline2_usd_terminal_id

[dimasusername]

As soon as I change the merchantId, merchantKeyId, and merchantSecretKey in configuration transactions appear with the following error.

Running Samples/Payments/CoreServices/ProcessPayment.rb

{:code=>400, :response_headers=>{"Content-Type"=>"application/json", "Content-Length"=>"170", "X-Cnection"=>"close", "x-response-time"=>"290ms", "Strict-Transport-Security"=>"max-age=31536000", "v-c-correlation-id"=>"7079ce85-d3b1-423e-974e-79abacdde8f9"}, :response_body=>"{\"submitTimeUtc\":\"2019-10-09T17:27:37Z\",\"status\":\"INVALID_REQUEST\",\"reason\":\"INVALID_DATA\",\"message\":\"Declined - One or more fields in the request contains invalid data\"}"}

[snavinch]

Thanks for bringing this to our attention. We will get back to you soon on this.

[asimmehmood247]

Hi, I am testing https://apitest.cybersource.com/pts/v2/payments and facing the same issue. Api works for test account but not with my key and shared secret.
{
"submitTimeUtc": "2020-02-16T07:34:41Z",
"status": "INVALID_REQUEST",
"reason": "INVALID_DATA",
"message": "Declined - One or more fields in the request contains invalid data"
}
Any solution for this? Thank you

[maibik]

Hey, support. Also the same issue I'm facing. Any solutions?

[serjyeah]

Hi guys,
Is there any progress with this issue?

[asimmehmood247]

Hi guys,
Is there any progress with this issue?

I don't think so

[gnongsie]

Hi everyone,
I am rechecking this issue but I don't see any issue with this from my side.

Can we obtain your test credentials so as to rule out issues with the merchant account? If you can, please send your merchant ID, key ID and shared secret key (for the test account) to [email protected]. It would also help if you can send the request payload that you are using for this flow.

[gnongsie]

Hi all,

Thank you to @serjyeah for providing us with this insight.

It seems this is an issue with the configuration of the merchant. When the merchant is registered in a country X, please change the currency in the request to match the currency in country X.

The default currency is set to USD, which may not work for every merchant.

Alternatively, kindly contact CyberSource Customer Support if you want to expand the currencies that you want to support. They will guide you with the necessary steps.

[lbanane]

Hi @gnongsie
In my case changing the currency to match the new currency as @serjyeah suggested gave a " "status": "AUTHORIZED"," response in the live console. However, when Ruby was selected and the same change was made we got the following error:
{
"submitTimeUtc": "2020-08-17T13:38:46Z",
"status": "404",
"errorInformation": {
"reason": "NOT_FOUND",
"message": "The requested resource does not exist."
}
}
Do you know what could be causing this issue?
Looking forward to feedback
Cheers
Lbanane

[stharvey]

I also have this issue. What is the best way to resolve this? I am UK based and I need the currency to be GBP. I'm seeing:

The following property is either invalid or missing: streamline2_gbp_terminal_id

Does anyone have any ideas of how best to resolve this?

[ws-graham]

Did anyone ever resolve this? We are having the same issue with $CAD in sandbox -

• Error = The following property is either invalid or missing: streamline2_cad_terminal_id

I cannot believe how bad this solution is??!!

On our Portal our link on the footer Worldpay setup instructions goes to a 404 page? https://worldpay.ubctest.cybersource.com/ebc2/app/Home

In transactions the reason code Code Explanation goes to this dead page? https://worldpay.ubctest.cybersource.com/content/worldpay/ebc/help/source/en-us/business-center/user/all/cybs/ebc2_olh/trns_mngmt_intro/view_details/details/reason_code_descriptions.html

[stharvey]

@ws-graham I'm afraid not. We wasted quite a few days on this, and endless tedious phone calls to customer support - in the end we decided to move away and use a different provider.

[ws-graham]

@stharvey oh i wish a different provider was an option! The phone staff (once you have spent about 20 mins answering questions to speak with someone) are the worst, the guy said to me "we don't have access to the documentation" and the other week they said "you cannot processes test transactions in sandbox, do £1 tests in live" - i'm baffled!