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Update bug reporting modal button to take user to Help Center "how to report a user/content" page #5303

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jesseallhands opened this issue Dec 8, 2024 · 0 comments · May be fixed by #5335
Open

Update bug reporting modal button to take user to Help Center "how to report a user/content" page #5303

jesseallhands opened this issue Dec 8, 2024 · 0 comments · May be fixed by #5335
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@shane-jeon
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1.topic frontend 3.skill good first issue good value Solving this issue requires small effort compared to the benefit of closing it improvement Not really a feature but also not a bug
Milestone
Moderation

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@jesseallhands
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jesseallhands commented Dec 8, 2024 •
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Problem

The button Report inappropriate content or behavior on the bug report button just has a text which explains how to send an email to the support team. This is better than nothing, but the button should take the user to the Help Center page which explains to the user how to report the person or content that is problematic - and also explains how to contact the support team via email. Here is the button in question:
image
Ideally users will use the reporting features because it provides more context to the support team than just an email would.

Solution

The button Report inappropriate content or behavior should take the user to the following Help Center page which explains how to use the reporting features OR send an email:

https://help.couchers.org/hc/couchersorg-help-center/articles/1715125657-how-do-i-report-someone-or-something-that-violates-the-community-guidelines-or-terms-of-use-to_u
@jesseallhands jesseallhands added the note to self This is a note to self for the author, please ignore it! label Dec 8, 2024
@jesseallhands jesseallhands added this to the Moderation milestone Dec 8, 2024
@jesseallhands jesseallhands added 3.skill good first issue 1.topic frontend good value Solving this issue requires small effort compared to the benefit of closing it improvement Not really a feature but also not a bug and removed note to self This is a note to self for the author, please ignore it! labels Dec 8, 2024
@jesseallhands jesseallhands changed the title Update bug reporting modal Update bug reporting modal button to take user to Help Center "how to report a user/content" page Dec 8, 2024
@shane-jeon shane-jeon self-assigned this Dec 13, 2024
@shane-jeon shane-jeon moved this from Ready to In Progress in Couchers Engineering 💻 Dec 13, 2024
@shane-jeon shane-jeon linked a pull request Dec 13, 2024 that will close this issue
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Labels
1.topic frontend 3.skill good first issue good value Solving this issue requires small effort compared to the benefit of closing it improvement Not really a feature but also not a bug
Projects
Couchers Engineering 💻
Status: In Progress
Milestone
Moderation
Development

Successfully merging a pull request may close this issue.

Redirecting users to Help Center page Couchers-org/couchers
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@jesseallhands @shane-jeon