Skip to content

Latest commit

 

History

History
434 lines (289 loc) · 11.7 KB

CHANGELOG.md

File metadata and controls

434 lines (289 loc) · 11.7 KB
Raw

Release Notes

1.25.0

Released January 7th, 2025

Changes

  • Extended AI / Service Handover, LA / Live Agent Overview, AI / Service HTTP dashboards with additional panels.
  • Introduced VG / Overview v2 and VG / Drachtio Server dashboards for VoiceGateway with Prometheus metrics.
  • Deprecated VG / Feature Server dashboard.
  • Parametrized and adjusted VG alerts.

1.24.0

Released September 17th, 2024

Changes

  • Introduced IN / Insights Service Collector dashboard.
  • Introduced Services / Qdrant dashboard.
  • Improved Services / Kubecost Global dashboard.
  • Added Kubernetes v1.30 support.

Bugfixes

  • Fixed default timezone of dashboards to the local browser.
  • Protected /metrics endpoint for Grafana with Basic Auth.

1.23.0 💥

Released July 9th, 2024

IMPORTANT: This release updates all the dependency charts to the latest versions. Check the upgrade documentation before updating to this version!

Changes

  • Updated dependency charts to the latest version.
  • Restructured the naming convention for the Cognigy dashboards.
  • Replaced outdated Angular plugins in Grafana dashboards.
  • Renamed Agent Assist dashboards to AI Copilot.
  • Added PostgresReplicationLag alert.
  • Added Cognigy license file.
  • Added Kubernetes v1.29 support.
  • Added new metrics to VG / SBC-Inbound and VG / SBC-Outbounddashboards.
  • Added new metrics to AI / Service NLP Classifier dashboard.

1.22.0

Released May 7th, 2024

Changes

  • deprecated and removed Weaviate dashboards.
  • refactored Service-Handover dashboard (renamed from Request Handover).
  • added additional panels to Service-Handover dashboard.
  • Introduced ServiceHandoverRequestLatencyHigh and ServiceHandoverRequest5xxErrorRate alerts.
  • updated Live Agent Overview dashboard panels.

Bugfixes

  • stabilized ContainerOOMKilled and EndpointMessageProcessingTimeHigh alerts.
  • fixed Container Health dashboard panels.

1.21.0

Released April 16th, 2024

Changes

  • Grafana updated to v10.4.1.
  • Thanos dashboards are introduced.
  • Kubernetes v1.28 is supported.
  • New panels are introduced in Service NLP Classifier dashboard.
  • MongoDB dashboard is updated.
  • HighConversationVolume alert rule is introduced.
  • KubePodCrashLooping alert is parametrized.
  • RabbitMQ alert rules are parametrized.

Bugfixes

  • Default dashboard refresh interval is set to 5 minutes.
  • Service-API dashboard is fixed.
  • Dashboard conversion script is fixed.

1.20.0

Released February 14th, 2024

Changes

  • IMPORTANT: Legacy single-replica Redis and MongoDB exporters are deprecated. This release is compatible with Cognigy.AI and Cognigy.VG v4.65+ only which are deployed with Redis HA setups.
  • NLPv1 is removed from Agents Overview. Knowledge AI panels are fixed.
  • Added LiveAgentEndpointSlowRequest and PostgresqlTooManyLocksAcquired alerts.
  • MongoDB Overview dashboard is refactored.
  • Dashboards are converted into YAML format for Thanos compatibility.

Bugfixes

  • LiveAgentHighHttpErrorRate alert is fixed to catch sparsely distributed errors.

1.19.0

Released January 10th, 2024

Changes

  • Agents Overview v2 is renamed to Agents Overview dashboard. Previous version of Agents Overview dashboard is deprecated.
  • Extensions Executions / Minute panel is added to Service-Execution dashboard.
  • Functions Scheduled / Minute and Functions Executions / Minute panels are added to Service-Function-Execution dashboard.
  • Dead-lettered Messages panel added to Service-Endpoint and Service-AI dashboards.
  • Agent Assist Backend dashboard is extended.
  • Insights Cube Reports dashboard is introduced.
  • VG Feature-Server dashboard is extended.

Bugfixes

  • Several panels are fixed on Agents Overview dashboard.
  • Cluster Resources - Nodegroups dashboard is fixed.
  • Service NLP Classifier dashboard is fixed.

1.18.1

Released December 1st, 2023

Bugfixes

  • Fixed Kubernetes versions compatibility.

1.18.0

Released November 24th, 2023

Changes

  • Added Cluster Resources - Nodegroups dashboard.

Bugfixes

  • Fixed PodManyRestarts alert logic.
  • Fixed Redis Instances Overview dashboard.
  • Improved performance of queries in Kubecost Global dashboard.
  • Fixed Agent Assist Backend dashboard.

1.17.1

Released October 24th, 2023

Bugfixes

  • Fixed Live Agent Overview dashboard.
  • Fixed PostgreSQL Overview dashboard.
  • Fixed LiveAgentHighHttpErrorRate alert rule.
  • Fixed CPUThrottlingBackendServiceHigh to catch LA PostgreSQL alerts.

1.17.0

Released October 16th, 2023

Changes

  • Added Postgres alert rules.

Bugfixes

  • Fixed RedisBlockedClients alert to avoid false positives.
  • Fixed CPUThrottlingBackendServiceHigh to avoid false positives from metrics container.
  • Fixed PostgreSQL Patroni dashboard.
  • Fixed kube-state-metrics compatibility with Kubernetes v1.26.

1.16.0

Released October 6th, 2023

Changes

  • Added IDE NFS Status dashboard.
  • Added Cluster Upgrades dashboard.
  • Added pod monitor for postgres-ha setup.
  • Added new metrics to Agent Assist Genesys Notifications Forwarder dashboard.

Bugfixes

  • Fixed Kubecost Global dashboard.

1.15.0

Released September 7th, 2023

Changes

  • Enabled filtering on namespaces and pod names on Redis Instances Overview dashboard.
  • Added dynamic organisation and project tables on Agents Overview v2 dashboard.
  • Added Live Agent OData Overview dashboard.
  • Added Knowledge AI search metrics to Agents Overview v2 dashboard.
  • Added Agent Assist Genesys Notifications Forwarder dashboard.
  • Added alerts for Insights services.
  • Added several VG dashboards.
  • Added optional Kubecost Global dashboard.
  • Added optional dashboard and alerts for Velero.

Bugfixes

  • Fixed containerOOMKilled logic to catch the first occurrence.
  • Fixed Timezone defaultDashboardsTimezone on dashboards.
  • Fixed VG dashboards names.

1.14.0

Released July 17th, 2023

Changes

  • Introduced Kubernetes Cluster Autoscaler (AWS) dashboard.
  • Made parameters for RedisBlockedClients alert configurable.
  • Added SMTP metrics to Service-AI dashboard.
  • Introduced Prometheus podMonitor for Flux CD.

Bugfixes

  • Fixed various dashboards for NLP V2.
  • Fixed VG Overview dashboard.
  • Fixed Agent Assist Backend dashboard.

1.13.1

Released June 7th, 2023

Bugfixes

  • Fixed default timeout of ContainerOOMKilled alert.
  • Fixed MatcherFindKeyphraseError alert.
  • Fixed EndpointMessageProcessingTimeIncreasing alert logic with messageProcessingTimeBaseline parameter.

1.13.0

Released May 26th, 2023

Changes

  • Made parameters for cognigy.alert.k8s configurable, see values.yaml for details.
  • Changed default severity of kubeDeploymentReplicasMismatch, kubePodNotReady and kubeStatefulSetReplicasMismatch to warning, use severity configuration parameter to override default setting.
  • Made ServiceHandoverErrorsHigh configurable, see values.yaml for details.
  • Introduced xApps Metrics dashboard.
  • Introduced Weaviate dashboards.
  • Introduced Agent Assist Backend and Agent Assist Frontend dashboards.

1.12.0

Released April 27th, 2023

Changes

  • Updated VG dashboards.
  • Introduced HostOutOfMemory and HostMemoryUnderMemoryPressure alerts.
  • Introduced Request Handover dashboard.
  • Made mongodbReplicationLag alert configurable.
  • Made traefikHighHttp5xxErrorRateService alert configurable.

Bugfixes

  • Fixed Kubecost Overview dashboard.
  • Fixed mongodbReplicationLag alert.
  • Fixed Live Agent dashboard.

1.11.0

Released March 23rd, 2023

Changes

  • Introduced Agents Overview - V2 dashboard which includes filtering for organisation and project by names.
  • Introduced Analytics Odata dashboards for Analytics.
  • Introduced VG dashboards.
  • Introduced InfluxDB data source for Voice Gateway.
  • Introduced MySQL Overview dashboard.

Bugfixes

  • Fixed Postgresql Overview dashboard.
  • Fixed default MS Teams receivers configuration. Runtime MS Teams channel is disabled by default to prevent misconfigurations.

1.10.0

Released March 10th, 2023

Changes

  • introduced Service NLP Orchestrator and Service NLP Embedding dashboards for NLPv2
  • adjusted visuals in Service NLP Classifier dashboard
  • introduced Analytics Reporter dashboard for Analytics
  • introduced organization selector to Agents Overview dashboard
  • introduced RPC execution average time dashboard for IDE Services

1.9.0

Released February 17th, 2023

Changes

  • introduced Service NLP Classifier dashboard

1.8.0

Released February 16th, 2023

Changes

  • introduced Conversation Counter & Billing dashboard

1.7.0

Released February 2, 2023

Changes

  • introduced GenerativeAI dashboard

1.6.1

Released January 19th, 2023

Bugfixes

  • disabled broken MongodbReplicationLag alert rule temporary
  • fixed RabbitMQ alert rules

1.6.0

Released January 18th, 2023

Changes

  • introduced Horizontal Pod Autoscaler dashboard
  • introduced Flux Overview and Flux Control Plane dashboards
  • added HPAMaxReplicasReached alert rule

Bugfixes

  • fixed MongodbReplicationLag alert rule
  • fixed defaultRules groups and rules severity

1.5.0

Released January 16th, 2023

Changes

  • introduced Analytics Collector and Analytics Conversations dashboards

1.4.1

Released January 5th, 2023

Bugfixes

  • Fixed EndpointMessageProcessingTimeIncreasing alert logic to avoid false positives
  • Fixed timeouts for various alerts to avoid false positives

1.4.0

Released January 4th, 2023

Changes

  • Cognigy alerts are grouped by service
  • Traefik, NGiNX and MongoDB additional alerts groups are introduced
  • Alert names are consolidated

1.3.1

Released January 3rd, 2023

Bugfixes

  • Fixed RedisMemoryHigh alert for environments without memory limit on Redis

1.3.0

Released January 3rd, 2023

Bugfixes

  • Fixed metrics on service-endpoint dashboard

Changes

  • "Container Health" dashboard is introduced. "K8s service monitoring" dashboard is deprecated
  • ContainerOOMKilled alert introduced
  • RedisMemoryHigh, RedisBlockedClients and RedisContainerRestarted alerts are introduced
  • EndpointMessageProcessingTimeIncreasing and EndpointMessageProcessingTimeHigh alerts are configurable
  • ServiceHandoverErrorsHigh alert is introduced

1.2.3

Released December 19th, 2022

Bugfixes

  • Fixed duplication of cadvisor metrics.

Changes

To fix metrics duplication on an already installed monitoring stack execute: kubectl delete -n=kube-system service prom-kube-prometheus-stack-kubelet

1.2.2

Released December 13th, 2022

Bugfixes

  • Fixed and updated NLPv2 dashboards

1.2.1

Released December 9th, 2022

Bugfixes

  • Fixed NLPv2 and Agent Overview dashboards

1.2.0

Released December 5th, 2022

Bugfixes

  • Fixed Cognigy.AI dashoboards

Improvements

  • Added NLPv2 Dashboard
  • Added NGiNX optional service dashboard

1.1.1

Released November 24th, 2022

Bugfixes

  • Fixed migration and installation documentation

1.1.0

Released November 23rd, 2022

Improvements

  • Added PostgreSQL optional dashboard for LA and VG products

Bugfixes

  • Fixed missing dashboards for Pod services

1.0.2

Released November 22nd, 2022

Bugfixes

  • Fixed release pipeline and installation instructions

1.0.1

Released November 22nd, 2022

Bugfixes

  • Fixed release pipeline and Prometheus PVC configuration