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SDK crash #284

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ahmedAsoliman opened this issue Aug 16, 2023 · 8 comments
Open

SDK crash #284

ahmedAsoliman opened this issue Aug 16, 2023 · 8 comments
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@ahmedAsoliman
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ahmedAsoliman commented Aug 16, 2023

SDK crashes
Screenshot 2023-08-16 at 2 28 43 PM
Screenshot 2023-08-16 at 2 29 02 PM

@AishwaryaNanna
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Hi @ahmedAsoliman ,

Can you please share more details,

  • Steps to reproduce the behavior

  • Environment (please complete the following information):

    Xcode version:
    CleverTap SDK Version:
    Device:
    OS:

  • CleverTap SDK integration code

  • If possible, a sample app with reproducible bug

Thanks!

@ahmedAsoliman
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this issue happens when user try to open deep link when app is closed

Xcode version: 15.1
CleverTap SDK Version: 5.2.2
Device: ANY
OS: 17.0 , 17.2.1

@ahmedAsoliman
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@AishwaryaNanna

@AishwaryaNanna
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Hi @ahmedAsoliman,
Thanks for the input, we will try to reproduce this.
Meanwhile can you try our latest release v6.0.0 and see if it helps?

Thanks!

@ahmedAsoliman
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@AishwaryaNanna thanks for your quick response but it's the same issue

@AishwaryaNanna
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Hi @ahmedAsoliman ,

Can you please share,

  1. Integration method for CleverTap and push notifications - manually or auto-integrated ?
  2. Sample payload to trigger same notification
  3. Steps to reproduce the crash

Thanks!

@ahmedAsoliman
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@AishwaryaNanna
1- Integration method manually
2- it happens when we user clicks on deep link not notification when app is closed

@AishwaryaNanna
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Hi @ahmedAsoliman ,

Can you please share Sample payload to trigger same notification?

Thanks!

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