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Please explain here below what you were doing when the problem occurred *
Login problem. When logging into the CARTO site via GitHub, the system reports that "we could not find the user associated with this account."
Actions to play
Please break down all necessary steps here below to reproduce the problem *
I registered on GitHub and confirmed that I am a student in order to access CARTO
I enter the password and login as on GitHub.
Current result
Please describe below the current result you received *
When logging into the CARTO site via GitHub, the system reports that "we could not find the user associated with this account."
Expected Result
Please describe here below what the expected behavior should be *
Login to CARTO
Browser and version
What internet browser (Chrome, Firefox, etc.) and version and version you were using *
Google
.carto file
Don't forget to rename the .carto file to a .zip file so it can be uploaded to github *
Additional Information
Please add any information you are interested in here *
The text was updated successfully, but these errors were encountered:
Context
Login problem. When logging into the CARTO site via GitHub, the system reports that "we could not find the user associated with this account."
Actions to play
Current result
When logging into the CARTO site via GitHub, the system reports that "we could not find the user associated with this account."
Expected Result
Login to CARTO
Browser and version
Google
.carto file
Additional Information
The text was updated successfully, but these errors were encountered: