From c99c7563f1d76b0c4e2f8632480399b612f89f5a Mon Sep 17 00:00:00 2001 From: Niutoseq Date: Mon, 2 Oct 2023 09:36:34 +0200 Subject: [PATCH] adding new docs about changing domain owner --- ...-owner-of-a-domain-in-the-control-panel.md | 57 +++++++++++++++++++ 1 file changed, 57 insertions(+) create mode 100644 docs/services/control-panel/how-to-change-the-owner-of-a-domain-in-the-control-panel.md diff --git a/docs/services/control-panel/how-to-change-the-owner-of-a-domain-in-the-control-panel.md b/docs/services/control-panel/how-to-change-the-owner-of-a-domain-in-the-control-panel.md new file mode 100644 index 00000000..00d4b587 --- /dev/null +++ b/docs/services/control-panel/how-to-change-the-owner-of-a-domain-in-the-control-panel.md @@ -0,0 +1,57 @@ +--- +myst: + html_meta: + description: Learn how to change the owner of a domain in the Control Panel. This + guide provides step-by-step instructions on how to securely change the owner. + title: How to change the owner of a domain? | Control Panel + keywords: hypernode, domains, transfer owner, change owner, domain owner +--- + +# How to change the financial owner of the domain in the Control Panel + +As well as [transferring ownership of the Hypernode](https://docs.hypernode.com/services/control-panel/how-to-transfer-ownership-of-a-hypernode-in-the-control-panel.html) you can now also change the domain's owner. + +*Note that the new owner is required to have a valid payment method to accept the transfer, they have the option to do so at this step in case they do not have a valid payment method on their account.* + +## Change the owner of the domain + +To change the owner of the domain you need to follow these steps: + +1. Log into the Control Panel. +1. Choose  **Domains** > Select a domain in which you want to change the owner and click the **Change the owner** link +1. Put an email of the new owner and optionally the message +1. Click the orange button **Change the owner** +1. The new owner receives a confirmation email and can then accept the request. + +## “You cannot transfer with a Hypernode” notification + +If you see the notification and cannot click the button, it means you have a Hypernode linked to this domain. First, you need to unlink a domain. To do so follow the steps below. + +### Option 1 + +1. Press “unlink it” in the notification. It will redirect you to the page with the linked Hypernode. +1. In the list, check the circle next to the “Unlink” option and press Save +1. Follow the steps from point 1. Change the owner of the domain + +### Option 2 + +1. Go back to the previous page - the domain dashboard +1. In the section **Linked Hypernode** press the button **Edit linked Hypernode** +1. In the list, check the circle next to the “Unlink” option and press **Save** +1. Follow the steps from point 1. Change the owner of the domain + +## I don’t see the link to change the owner in domain dashboard + +The option is visible only for the owner of the email that’s going to change. If it’s not your email and you want to change the owner, you need to ask the owner of the domain to do so. + +## I don’t want to unlink a domain + +If you want to transfer domain without unlinking it from the Hypernode, you can transfer it together with the Hypernode. To do this, [follow the steps for transferring Hypernode](https://docs.hypernode.com/services/control-panel/how-to-transfer-ownership-of-a-hypernode-in-the-control-panel.html). + +## I want to cancel the request to change the owner + +You can cancel the request as long as the new owner has not accept it. To cancel changing the owner: + +1. Log in to the Control Panel +1. Choose Domains > Select a domain and click **Change the owner** +1. Press **Cancel request.**