diff --git a/docs/about-hypernode/billing/_res/4tWafqDklisEwVNRFCA8VVvhf0zHkYMi1A.png b/docs/about-hypernode/billing/_res/4tWafqDklisEwVNRFCA8VVvhf0zHkYMi1A.png index 34cc2a2f..f1f8520d 100644 Binary files a/docs/about-hypernode/billing/_res/4tWafqDklisEwVNRFCA8VVvhf0zHkYMi1A.png and b/docs/about-hypernode/billing/_res/4tWafqDklisEwVNRFCA8VVvhf0zHkYMi1A.png differ diff --git a/docs/about-hypernode/billing/_res/YqbbPnc1vfVsic4Kn0_vQRU6kipJ9FLviw.png b/docs/about-hypernode/billing/_res/YqbbPnc1vfVsic4Kn0_vQRU6kipJ9FLviw.png index 441b6915..5a132d5b 100644 Binary files a/docs/about-hypernode/billing/_res/YqbbPnc1vfVsic4Kn0_vQRU6kipJ9FLviw.png and b/docs/about-hypernode/billing/_res/YqbbPnc1vfVsic4Kn0_vQRU6kipJ9FLviw.png differ diff --git a/docs/about-hypernode/billing/billing-faq-for-the-control-panel.md b/docs/about-hypernode/billing/billing-faq-for-the-control-panel.md index 70a258a8..7444fddc 100644 --- a/docs/about-hypernode/billing/billing-faq-for-the-control-panel.md +++ b/docs/about-hypernode/billing/billing-faq-for-the-control-panel.md @@ -38,30 +38,29 @@ If you log in via [my.hypernode.com](https://auth.hypernode.com/), please use th - Log into your Control Panel via [my.hypernode.com](http://my.hypernode.com) - There are two ways to go the **Change plan** page: - - Go to the**Change plan** page by selecting it from the sidebar on the left. Move your mouse over **Hypernodes** to make the menu appear: - ![](_res/YqbbPnc1vfVsic4Kn0_vQRU6kipJ9FLviw.png) - - Or click **Change your plan** in the Hypernode overview: + - Click **Change plan** in the Hypernode overview: ![](_res/4tWafqDklisEwVNRFCA8VVvhf0zHkYMi1A.png) + - Go to the**Change plan** page by going to settings from the sidebar on the left and scrolling down. Move your mouse over **Hypernodes** to make the menu appear: + ![](_res/YqbbPnc1vfVsic4Kn0_vQRU6kipJ9FLviw.png) - You'll now see an overview of your current plan on the left and the new plan on the right: ![](_res/tkmbOB9hsfJ0SfLR-TNCFtKqzRNgC6bvmA.png) - Select the desired plan and the type of environment, Development or Production. - Select an add-on. Read more about our two SLA levels [here](../support/emergency-support-outside-office-hours.md). - Agree with terms and conditions and click **Change** to change this plan. Your plan will be changed immediately. +- You can alternatively schedule the change plan for desired date and time. - Warnings, if applicable, will be shown on the left. ## How to Cancel Your Plan - Log in to the [Control Panel](https://my.hypernode.com/). -- Click on your username in the top right. -- Select **Billing portal** from the menu. -- In the Billing portal, select your current plan. -- Then click on **Cancel subscription**. -- The next screen confirms when your subscription will end. Please submit the reason of your cancellation as your feedback is valuable to us. -- Click on **Confirm cancellation** to finalise your cancellation. +- Go to **settings** of the Hypernode you want to cancel. +- Scroll down to **Cancel my subscription** +- The next screen confirms that your subscription will end. Please submit the reason of your cancellation as your feedback is valuable to us. +- Click on **Continue to cancellation** to confirm the ending date of your subscription. ### Cancellation Per End Date -You can cancel your subscription at any time via your control panel. The end date of your subscription is always the first of the next month. Example: if you cancel your subscription on the 15th of June, your Hypernode will be no longer available from the 1st of July onwards. +You can cancel your subscription at any time via your Control Panel. The end date of your subscription is always the first of the next month. Example: if you cancel your subscription on the 15th of June, your Hypernode will be no longer available from the 1st of July onwards. ## How to Add a Purchase Order Number