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Issue while extracting logs from ANM (Version 7.7.20220228) #11

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dijeshtanna opened this issue Sep 9, 2022 · 0 comments
Open

Issue while extracting logs from ANM (Version 7.7.20220228) #11

dijeshtanna opened this issue Sep 9, 2022 · 0 comments
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@dijeshtanna
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Prometheus Exporter version

API-Gateway Version
V 1.0.2

Question
Exception while reading logs from ANM.

Following Error occures in prometheus exporter
1662707979173 ERROR [timer: timer-1] [request-id: 0ca91e40-9b1e-4ac2-baf1-5a62ce17bc9f] Get metrics groups (axway-api-management.2) Error message: {"code":"ECONNRESET"}
1662707979174 WARN [timer: timer-1] [request-id: 0ca91e40-9b1e-4ac2-baf1-5a62ce17bc9f] Get metrics groups (axway-api-management.2) No metrics groups found for gateway instance: traffic-7497dfc548-92ff4. Perhaps API-Gateway instance is offline.

Following error occurs on ANM
IO error communicating with remote
java.io.IOException: loopback: disconnectedpipe disconnected during read
at com.vordel.dwe.http.ClientTransaction.readResponse(Native Method)
at com.vordel.circuit.net.ProtocolDelegateProcessor.invoke(ProtocolDelegateProcessor.java:126)
at com.vordel.circuit.InvocationEngine.invokeFilter(InvocationEngine.java:149)
at com.vordel.circuit.InvocationEngine.invokeCircuit(InvocationEngine.java:41)
at com.vordel.circuit.InvocationEngine.recordCircuitInvocation(InvocationEngine.java:279)
at com.vordel.circuit.InvocationEngine.processMessage(InvocationEngine.java:241)
at com.vordel.circuit.SyntheticCircuitChainProcessor.invoke(SyntheticCircuitChainProcessor.java:65)
at com.vordel.dwe.http.HTTPPlugin.processRequest(HTTPPlugin.java:416)
at com.vordel.dwe.http.HTTPPlugin.invokeDispose(HTTPPlugin.java:442)
at com.vordel.dwe.http.HTTPPlugin.invoke(HTTPPlugin.java:135)

What I've tried so far
Make sure Propetheus exporter is connecting to ANM.
Used Admin user to provide all permissiones.

Additional information
Using container 2802 release for Axway API Gateway.
Version 7.7.20220228

@dijeshtanna dijeshtanna added the question Further information is requested label Sep 9, 2022
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