diff --git a/help/customers/audience-activation.md b/help/customers/audience-activation.md index 04d94be9..cdb8628e 100644 --- a/help/customers/audience-activation.md +++ b/help/customers/audience-activation.md @@ -358,6 +358,29 @@ If Real-Time CDP audiences are not being displayed in Commerce, it could be due The following two sections describe how to troubleshoot either case. +### Validating the connection + +To validate the credentials and the response from AEP, the next command can be used: + +```bash +bin/magento audiences:config:status +``` + +This command will return connection status and can be paired with `-v` flag to provide extra verbosity: + +``` +./bin/magento audiences:config:status -v +``` + +With extra verbosity: + +``` ++----------------------------------+---------------+---------------------------------------------+---------------------------------------------------------+--------------+ +| Client ID | Client secret | Technical account ID | Technical account email | Sandbox name | ++----------------------------------+---------------+---------------------------------------------+---------------------------------------------------------+--------------+ +| 1234bd57fac8497d8933327c535347d8 | ***** | 12341E116638D6B00A495C80@techacct.adobe.com | 12345-b95b-4894-a41c-a4130d26bd80@techacct.adobe.com | dev | +``` + ### Incorrect authentication type selected in configuration 1. Open your Commerce instance.