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ACS Commons Upgrade from 4.1.0 to latest - tools are not opening erroring 404 #3418

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rohanraj14 opened this issue Aug 22, 2024 · 4 comments
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@rohanraj14
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Required Information

  • AEM Version, including Service Packs, Cumulative Fix Packs, etc: AEM 6.5.14 On Premises install
  • ACS AEM Commons Version: _6.X.X
  • Reproducible on Latest? yes

Expected Behavior

Please describe briefly the expected behavior, i.e. when I do X, Y should happen.

image
Click on above-
Reports,
Manage controlled process,
Version replicator,
Audit Log search etc
Page should open

Actual Behavior

Please describe briefly the actual behavior, i.e. when I do X, Z happens.

We are trying to upgrade the ACS Commong from 4.1.0 to latest. But after install when we trying to open tools like:
Reports,
Manage controlled process,
Version replicator,
Audit Log search etc.
Most of these are erroring as 404 page not found.
Whatever version we are installing for ACS version(tried 6.0.10, 6.0.14 and 6.6.0) after our old install ACS v4.1.0, we are not able to get these pages.
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Steps to Reproduce

Starting from a vanilla instance of AEM at the above version, describe in explicit steps how to reproduce. Link to
any supporting assets, e.g. content packages, below

Install the ACS 6.0.14 or 6.6.0 on an AEM on-Premises instance, having ACS version 4.1.0 installed or, maybe no ACS installed ever.
Try opening any tools mentioned-
Reports,
Manage controlled process,
Version replicator,
Audit Log search etc

Getting 404 page.
Tried downloading code zip from git repository and compared locally on IDE:
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All the tools in the above image present under /etc/acs-commons opens as expected. Like Lists, Notifications, Bulk workflow manager etc.

Our CRX Package
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Console Bundle state is Active :
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Links

Links to related assets, e.g. content packages containing test components

Please provide the correct version to be installed for these tool to be present in code.
Let us know the step to upgrade, like a prior version in order to upgrade before going to latest.

@rohanraj14
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Hi Team, Can anyone look into it?

@rohanraj14
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Hi ACS Team can you guys please help here?

@davidjgonzalez
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it looks like /apps/cq/core/content/nav/tools/acs-commons didnt get updated ... for example, you can see here that in 6.0.14 the path to the audit-log-search is not longer under /etc/ but rather /apps/acs-commons/content/audit-log-search.html [1]

I suggest:

  1. Double checking that all the ACS Commons 6.0.14 packages installed correctly without error
  2. You only have a single version of the ACS Commons core bundle

It sounds like your installation of the packages didnt work right for some reason.

Try re-installing the ACS Commons packages, and look at the logs to see if it updates everything, or if there are errors, etc.

If this menu is the only thing broke, you can manually (crxdelite) delete: /apps/cq/core/content/nav/tools/acs-commons and then reinstall the ACS Commons ui.apps package.

Why this happened to you, im unsure.

[1] https://github.com/Adobe-Consulting-Services/acs-aem-commons/blob/acs-aem-commons-6.0.14/ui.apps/src/main/content/jcr_root/apps/cq/core/content/nav/tools/acs-commons/audit-log-search/.content.xml

@rohanraj14
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HI @davidjgonzalez , First of all thanks for reply.
But the link is actually taking me to /etc path for example if I click Managed Service it hits page here -> http://localhost:4502/etc/acs-commons/manage-controlled-processes.html, I am showing there is no code included for these Modules or, apps under etc. i.e. https://github.com/Adobe-Consulting-Services/acs-aem-commons/tree/acs-aem-commons-6.0.14/ui.content/src/main/content/jcr_root/etc/acs-commons

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